Service Fees: Engage Immigration Services Inc. (hereinafter referred to as “the Company”) is a “Private & For-Profit” Organization that falls under the purview of The College of Immigration and Citizenship Consultants (regulatory body that licenses immigration and citizenship consultants to protect the public) and provides immigration consulting services and charges fees for its services. The fees and payment structure will be outlined in the retainer agreement or contract provided to the client.

Fee Schedule: The Company’s fees are based on the specific services provided and will be communicated to the client in writing. The fees may include professional fees, government application fees, and any other applicable charges. The fee schedule will be clearly outlined in the engagement agreement or contract.

Contingency Billing: A Payment schedule where the payment or partial payment is due only upon a successful decision by the government, is not permitted as a billing method for the client as per the Retainer Agreement Regulations of The College of Immigration and Citizenship Consultants (Regulatory Body governing Immigration Consultants in Canada).

Payment Methods: The Company accepts payment via various methods, including but not limited to bank transfers, credit/debit cards, and online payment platforms. The specific payment methods available will be communicated to the client during the engagement process.


Payment Terms:


Initial Retainer: The client may be required to pay an initial retainer fee before the commencement of services. This retainer fee will be deducted from the total fees payable and is non-refundable unless otherwise stated in the engagement agreement or contract.

Payment Milestones: The fees may be divided into payment milestones, and the client will be invoiced accordingly. Each invoice will specify the services provided and the corresponding payment due date.

Timely Payments: The client is responsible for making timely payments as per the agreed-upon payment schedule. Failure to make payments by the specified due dates may result in a delay in the provision of services or suspension of services until the outstanding balance is settled.

Additional Expenses: The client may be responsible for additional expenses incurred during the immigration process, such as government fees, translation fees, courier fees, and other necessary disbursements. These expenses will be communicated to the client in advance and are payable by the client as per the agreed-upon terms.

Currency and Taxes: All fees and payments are quoted and payable in Canadian dollars (CAD) unless otherwise specified. The client is responsible for any applicable taxes, duties, or levies imposed by the government or financial institutions.


Refunds and Cancellations:


Refund Policy: The Company’s refund policy will be outlined in the retainer agreement or contract. Generally, fees paid are non-refundable unless otherwise specified in writing.

Service Cancellations: In the event that the client wishes to cancel or terminate the services, any outstanding fees or disbursements incurred up to the cancellation date will still be payable by the client. The specific cancellation terms will be outlined in the engagement agreement or contract.

Changes to Fees: The Company reserves the right to revise its fees at any time. However, any fee changes will not affect clients who have already entered into an retainer agreement or contract, unless otherwise agreed upon in writing.

Confidentiality: All payment-related information provided by the client will be treated with utmost confidentiality and will only be used for the purpose of processing payments and maintaining financial records.

By engaging the services of Engage Immigration Services Inc., you acknowledge that you have read, understood, and agreed to the above payment terms.

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